Frequently Asked Questions
Yes. Built by a global leader in sleep engineering with decades of expertise, our mattresses are designed for durability and industry leading quality standards.
Yes. Custom sizes are available for hospitality and commercial projects.
No, we do not offer drop shipping services.
Yes. Floor model programs are available for qualified retail partners.
Yes. We provide training materials and product education so retail teams can confidently communicate product features and benefits.
Yes. We offer wholesale programs for retail partners, hospitality groups, and commercial projects. Please contact our team to learn more about pricing, minimums, and program structure.
Yes. We provide product training, merchandising materials, and digital marketing assets to support retail partners and help drive sell-through.
No. Our mattresses use fire-resistant materials that meet safety standards without fiberglass.
Yes. Our foams and textiles meet industry safety and environmental standards including the following:
Powered by RePoliol™
CertiPUR-US®
In addition, Ikano Industry maintains robust governance systems and transparent operational controls. We comply with IWAY standards for sustainability, environmental, social, and working conditions. Upcoming certifications include ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security), and ISO 45001 (Occupational Health and Safety Management).
Please contact our team through the Trade Inquiry form. A member of our team will follow up to learn more about your business and discuss partnership opportunities.
We have a 10 year warranty policy. Our mattresses are engineered for long-term durability and consistent performance over many years of use.
Lead times vary depending on product and order size, but most orders ship within a standard production window. Our team will confirm timelines during the ordering process.
Minimum order quantities vary by product and region. Our team works with each partner to determine the right assortment and order volume.
Our mattresses are compatible with platform beds, slatted bases (with properly spaced slats), adjustable bases, and foundations.
The warranty covers manufacturing defects such as material failure, structural defects, and abnormal sagging beyond industry standards.
Our team will review your information, schedule an introductory call, and walk through product assortment, pricing, and next steps.
RePoliol™ is our proprietary chemical foam reprocessing that transforms end-of-life foam back into its base polyol ingredient to create high-performance, new foam. It allows us to offer products with up to 50% recycled content without compromising comfort or durability.
All Ikona mattresses come with a 10-year limited warranty. Terms & conditions may vary by country.
Ikona mattresses are built differently — starting with how they’re made. As part of Ikano Industry, one of the world’s largest mattress manufacturers, we combine decades of expertise with a focus on better materials, circular innovation, and responsible manufacturing across our full value chain. Every mattress is engineered from the inside out for lasting comfort, support, and performance — because better sleep should feel better and be made better.
Our approach focuses on material circularity, responsible manufacturing, and reducing waste through material innovation. We develop materials that allow us to reuse resources and reduce landfill waste while maintaining high product performance. Learn more about our sustainability HERE.
Our mattresses combine ergonomic zoning, pressure relief foams, durable support systems, and cooling materials. Many of our foams are made using our proprietary circular foam innovation, RePoliol™, developed through decades of in-house material research.
Learn more about each technology.
We offer a commercial warranty that covers manufacturing defects in materials and workmanship. Warranty terms vary by product and application.
Our mattresses are produced in our own manufacturing facilities in the US, Europe and Mexico, where we oversee foam production, material development, and final assembly. This allows us to maintain consistent quality across every product.
We have a showroom in Mexico for our retail and hospitality partners. To make an appointment, GET IN TOUCH.
You can learn more on our Sustainability page, which outlines our materials, manufacturing processes, and long-term sustainability goals.
We currently ship throughout the United States, Mexico, and Canada.
We partner with furniture retailers, mattress retailers, hospitality groups, and commercial projects looking for high-quality, responsibly made sleep products.
Ikona is the first consumer-facing brand from Ikano Industry, a core division of the Ikano Group, founded by Ingvar Kamprad (founder of IKEA). We have been producing high-quality furniture solutions since 1992.